3G SHUTDOWN
FAQ
U.S. Telecommunication providers are discontinuing 3G cellular network and transitioning to 4G and 5G. Your vehicle, like millions of others built at that time, utilizes the available-at-the time 3G cellular network to provide a variety of phone-based connected features, such as emergency calling and stolen vehicle tracking.
As a result of the 3G discontinuation, Jaguar will be providing a new cellular service to be able to maintain important features. Other features unfortunately will no longer function. Please see below for the details for your vehicle.
1. How do I know if my vehicle is impacted?
2. What services are impacted?
3. Is there a way to utilize the above-impacted features with another solution?
4. Will InControl Remote & Protect services continue to function?
5. I received a notification and own an impacted vehicle. Is there any action required in order to continue using InControl Remote
& Protect services after 3G shutdown date?
& Protect services after 3G shutdown date?
6. Where can I access further information regarding 3G shutdown?