THE JAGUAR COMMITMENT
Jaguar Land Rover North America, LLC (“JLRNA”) wants to assure you that every precaution is being taken to protect the health and safety of our valued customers and our loyal employees during the COVID-19 pandemic.
JLRNA recognizes that customer transportation requirements are ongoing and we are fully committed to supporting your vehicle sales, service and parts needs during this period of extraordinary caution.
In prioritizing customer health, safety and satisfaction, JLRNA and our authorized retailers have implemented the following actions:
PURCHASE OPTIONS TO SAFELY MEET YOUR NEEDS
Services available only at participating authorized Jaguar Retailers. See your Jaguar Retailer, visit jaguarusa.com or call 1-800-4-JAGUAR for complete details.
JAGUAR RETAILERS’ SAFE BUSINESS COMMITMENT
-
As select locations begin to reopen, Jaguar and our authorized retailers are closely monitoring the World Health Organization (WHO), the Centers for Disease Control and Prevention (CDC), and local health agencies for the latest developments related to COVID-19 and following the guidance of government and public health officials.
CUSTOMER SERVICE
-
The Jaguar Customer Assistance Center is open with staff working remotely to answer your questions and address any issues you may have. Jaguar Customer Assistance and Roadside Assistance can be reached at 1-800-4-JAGUAR or get in touch with us via our email contact form.
-
Retailers are extending vehicle drop off times to eliminate vehicle service congestion.
-
Jaguar has implemented an Uber solution for customers experiencing a roadside event that allows customers to use Uber instead of riding in the tow truck.