'Alexa, ask Jaguar to turn Guardian Mode on'. 'Alexa, ask Jaguar if my doors are locked'.

Control and check on your vehicle where you are using Jaguar Remote Skill with any Amazon Alexa-enabled device.


To install this free upgrade and enjoy the benefits of Alexa, you will require:

JDX car screen display


Remote Skill requires an active subscription to Jaguar Remote Pack1.

European model shown

Log in screen


To connect Remote Skill to your vehicle, you will first need an Incontrol2 account

European model shown

JDX car screen display


Log in to your Amazon account on your Amazon Alexa3 app.

European model shown



In the bottom right corner of the Alexa app, select 'More' and then 'Skills & Games'. Tap the magnifying glass in the top right corner and search for 'Jaguar Remote'.

European model shown


Select the Jaguar Remote Skill and tap 'Launch'.

European model shown


Sign in to your InControl account to link the Jaguar Remote Skill.

European model shown


You can now remotely interact with your Jaguar.

European model shown

Alexa Installation Guide
Alexa Installation Guide
Alexa Installation window on mobile
Alexa Installation Guide
Autoplay Start
Autoplay Stop


What if I lend my car to somebody else?


    Make sure to sign out of your Pivi profile before letting somebody else drive your vehicle.

I am concerned about my privacy, can I turn off Alexa for a while?


    Alexa is only listening when the horizontal blue ‘Alexa chrome’ bar at the top of your Pivi Pro screen is visible. At all other times, the vehicle is listening and will only engage Alexa if it hears you say “Alexa”. You can disable this functionality through the Alexa settings in Pivi by toggling off 'always listening'. You can find out more about Amazon’s privacy policies under 'Alexa privacy' in the settings on your mobile Alexa app.

Do I need an Amazon Prime account? What do I get with an Amazon Prime account?


    No, you do not need an Amazon Prime account to use Alexa in your vehicle. However, membership fees for some services, such as Amazon Music, are included within Prime membership.

Can I use Alexa in a different language?


    Yes, you can as long as the language you wish to use is locally supported by Alexa.

Can I change the wake-up word?


    No, it's not possible to change the wake-up word from "Alexa".

Do I need to give Alexa access to my location?


    Alexa needs to know your location to answer certain questions, e.g. "what's the weather?"


What does the horizontal red 'Alexa chrome' bar at the top of the Pivi Pro screen mean?


    If a red ‘Alexa chrome’ bar is displayed, it means Alexa is unable to proceed with the conversation. Reasons can be:


    1) Internet connectivity was lost


    2) You're attempting to use Alexa during a phone call


    3) Your Alexa account has not been authorized. There could be a number of scenarios where this might occur:


    (a) On start-up, before Alexa has had time to authorize. Wait and try again in an area of good connectivity


    (b) You did not sign in with your PIN


    (c) Authorisation from Alexa has expired. Please re-link the Alexa account


    (d) Your vehicle was removed as a device in the Alexa smartphone app. Please re-link the Alexa account

Can Alexa understand two languages?


    Alexa can understand two languages if they are paired and common in your country. For example, French and English in Canada. The language selected in settings is the primary language, but Alexa can also understand a second paired language.

Why does the horizontal blue 'Alexa chrome' bar appear for 1-2 seconds before disappearing even though the wake-up word wasn't said?


    This can happen if Hands-Free-Listening is enabled. The vehicle thinks the user said "Alexa" so displays the listening visual. If no further instructions follow, the display will automatically disappear.

Is Alexa and the Remote Skill safe and secure to use?


    There are many security layers in place. The vehicle has a built-in security system for the remote engine start feature available through the Remote Skill.

Are conversations sent to Amazon?


    No, we do not send conversations to Amazon.

Is Amazon Music available for free?


    Amazon offers Amazon Music for free in all our Alexa-enabled vehicles. If you have a free Amazon account you can ask Alexa to play music and it will play through Amazon Music. This service does include adverts.

Can I use the Remote Skill in my car?


    No, the Remote Skill cannot activate functions from inside your vehicle.



1Amazon Alexa is available in specific markets only. Amazon, Alexa, Amazon Music, Audible and all related marks are trademarks of Amazon.com, Inc. or its affiliates. Certain Alexa functionality is dependent on smart home technology.