PLEASE READ THESE TERMS CAREFULLY AND MAKE SURE YOU UNDERSTAND THEM BEFORE ACTIVATING AND USING YOUR SINGLE SIGN-ON ACCOUNT. IN PARTICULAR YOUR ATTENTION IS DRAWN TO THE TERMS OF USE IN PARAGRAPH 3 AND OUR LIMITATIONS OF LIABILITY IN PARAGRAPH 6.

 1. Introduction

1.1. We, Jaguar Land Rover North America, LLC, located at 100 Jaguar Land Rover Way, Mahwah, New Jersey 07495-1100 (“JLR USA”, “our” or “we”), offer a service which enables you to create a generic digital account (“SSO Account”) which allows you to use the same login data for all participating JLR USA websites, channels and applications (“Platform(s)”).

1.2. You may update and manage your SSO Account which includes your personal details and preferences through the Platform(s).

1.3. Please note that your use of the SSO Account is also subject to the following:

1.3.1. our website terms of use, which can be found at Jaguar Land Rover Terms and Conditions | Jaguar USA, Range Rover - Terms & Conditions | Range Rover USA, https://www.landroverusa.com/terms-and-conditions.html, My Jaguar InControl, My Land Rover InControl, which govern your use of our websites;

1.3.2. our privacy policy, which can be found and viewed on the relevant Platform(s) you are accessing, and which sets out how we use any information you provide to us whilst using the Platform; and

1.3.3. our cookies policies, which may be included in our privacy policies and can be found on the relevant Platform(s), and which sets out how cookies, web beacons and similar technologies are used by us as you use the Platform(s).

2. These Terms and Conditions

2.1. By registering for a SSO Account you are agreeing to be bound by these Terms and Conditions. If you do not wish to be bound by these Terms and Conditions, please do not register for a SSO Account.

2.2. We reserve the right to change these Terms and Conditions from time to time.

2.3. These Terms and Conditions should be read alongside the Terms and Conditions for each JLR USA website and application. In the event of any inconsistency between these Terms and Conditions and those of a specific JLR USA website or application, the terms of such specific JLR USA website or application shall prevail.

2.4. Our Terms and Conditions shall take effect until you terminate your SSO Account or otherwise end all subscriptions to our various Platform(s).

3. Terms of use

3.1. Your SSO Account is provided free of charge and for domestic and private use only. You must not use your SSO Account or reproduce any of the content contained in any Platform(s) for any commercial, business or re-sale purpose and we have no liability to you for any business losses whatsoever.

3.2. By using the SSO Account, you warrant that you will not:

3.2.1. use the SSO Account in a manner inconsistent with these Terms and Conditions or in any way that breaches any local, national or international laws or regulations;

3.2.2. permit anyone else to use your SSO Account;

3.2.3. infringe our intellectual property rights or those of any third party in relation to your use of the SSO Account.

3.3. In the event you breach any of these Terms and Conditions or we suspect misuse of your login details or your SSO Account, we shall have the right to terminate your SSO Account and deny you access to any Platform(s). We also reserve the right to hold you liable for all consequences of such misuse.

3.4. If we do not enforce our rights against you, or we delay in doing so, that does not mean we have waived our rights or that you do not have to comply with any of your obligations, either in the instant case or in the future.

3.5. We are entitled to immediately terminate your SSO Account if we stop providing the single sign-on service for any reason.

4. Registration and availability

4.1. The personal information you provide upon registration must be true and correct and you must update such information in the event it changes. Please keep all login details confidential and do not disclose your login details to anyone to prevent unauthorised use of your SSO Account.

4.2. We reserve the right to refuse registrations for a SSO Account on a case by case basis.

4.3. While we shall use our reasonable endeavours to maintain services and communications, and keep content up to date, we are unable to guarantee the accessibility of any of our Platform(s), nor do we make any promises about the accuracy or completeness of the content or information contained within.

4.4. The single sign on service is provided as is, we cannot guarantee that it will be error free or continuously available. The single sign on service may be subject to periods of disruption and/or downtime during period of maintenance or modification, or interruption to third party media and communications.

4.5. We may make changes to the single sign on service where there is a change to our service providers, where there is a regulatory or legal change which requires us to make a change or to amend functionality and make improvements. If these changes are not acceptable to you, you may close your SSO Account at any time.

4.6. By using your SSO Account you acknowledge and accept the risk and limitations of the internet but we shall use reasonable endeavours to respond to any issues that are brought to our attention.

5. Intellectual Property

5.1. All intellectual property rights including, to the extent applicable, copyright, trademarks, design rights, patents or other intellectual property rights whether registered or not, are owned by or licensed to us unless otherwise indicated.

5.2. Except for use of your SSO Account in accordance with these Terms and Conditions, you are granted no rights to use or, without limitation, copy, modify, transmit, distribute, display, reproduce, publish, licence or in any way use any of the intellectual property contained within any of our Platform(s) without our prior written consent.

6. Limitations of Liability

6.1. We are responsible for any loss or damage you suffer that is a foreseeable result of our breach of these Terms and Conditions or our negligence but we are not responsible for any loss or damage that is not foreseeable.

6.2. We shall not be liable for any form of indirect or consequential loss including financial loss, damage to reputation or loss of data. We shall not be liable for any business losses of any nature.

6.3. We shall not be liable or responsible for any failure to perform or any delay in performance of any of our obligations under these Terms and Conditions for any event outside our control which includes, without limitation, strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not), or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsistence, epidemic or other natural disaster, failure or interruption of public or private telecommunications networks or acts or omission of any law enforcement authority or the emergency services.

6.4. We do not exclude or limit our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation or for any other matter for which it would be illegal or unlawful for us to exclude or attempt to exclude or liability.

6.5. Nothing in these Terms and Conditions shall affect your statutory rights as a consumer.

7. Indemnification 

7.1 You agree to defend, indemnify and hold harmless JLR USA and its directors, officers, employees and agents from and against any and all claims, demands, suits, proceedings, liabilities, judgments, losses, damages, expenses and costs (including reasonable attorneys’ fees) assessed or incurred by JLR USA, directly or indirectly, with respect to or arising out of: (i) your failure to comply with these Terms; (ii) your breach of your obligations under these Terms; and/or (iii) your use of the rights granted hereunder, including without limitation any claims made by any third parties.

8. Class Action Waiver and Arbitration

8.1. Please read this provision carefully. It includes an agreement to mandatory arbitration, subject to a limited exception, which means that you agree to submit any dispute related to your use of any of the sites to binding individual arbitration rather than proceed in court. This provision also includes a class action waiver, which means that you agree to proceed with any dispute individually and not as part of a class action.

8.2. This Section 8 addresses the resolution of any claim, dispute, or controversy you or another brings against JLR USA as well as its employees, parents, subsidiaries, affiliates, beneficiaries, agents, or assigns related to or arising from these Terms, the Website, or the Web Properties (“Claim”). You may not pursue a Claim as part of a class action. Unless we elect otherwise, and subject to the below, you agree to submit your Claim to final and binding arbitration for resolution by one of the following arbitration administers, American Arbitration Association or JAMS/Endispute. The arbitration will be conducted in accordance with the rules of the chosen arbitration administrator at the time you file your Claim, except that this Section 8 will prevail in the event of any conflict between it and the administrator’s rules.

8.3. Prior to seeking arbitration, you must send us a written notice, by certified mail, describing (a) the nature and basis of the Claim; and (b) the specific relief sought. The notice must be addressed to: Dispute Resolution Agent, Jaguar Land Rover USA, LLC, 100 Jaguar Land Rover Way, Mahwah, New Jersey 07495 USA. If JLR USA and you do not reach an agreement to resolve the Claim within 30 days after we receive the notice, you may commence an arbitration proceeding.

You waive your right to participate in legal proceedings related to a Claim if you do not notify us of the Claim within 100 days of the event or events giving rise to the Claim.

8.4. We will pay all filing, administration, and arbitrator fees in connection with an arbitration, provided however that you agree to reimburse us for all monies previously disbursed by us that are otherwise your obligation to pay under the rules of the arbitration administrator in the event the administrator finds that either the substance of your Claim or the relief sought in the Demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)).

8.5. Instead of arbitration, you can elect to bring your Claim in small claims court at your own expense. But all other restrictions in this Section 8, including the prohibition on class actions (or similar collective actions) still apply if you pursue a Claim in small claims court.

9. Other important terms

9.1. Each of the provisions in these Terms and Conditions operates separately. If any provisions are determined to be illegal, invalid or otherwise unenforceable then the remaining provisions shall remain in full force and effect.

9.2. These Terms and Conditions are governed by the laws of the State of New Jersey. This means any dispute or claim arising out of or in connection with these Terms and Conditions will be governed by the laws of the State of New Jersey.

Jaguar Land Rover North America, LLC 
100 Jaguar Land Rover Way 
Mahwah, New Jersey 07495 
Attn: Customer Care – Web Site 
(800) 346-3493 
privacy@jaguarlandrover.com

© Jaguar Land Rover North America, LLC, Registered in England, Company Number 1672070; Registered Office: Abbey Road, Whitley, Coventry, England, CV3 4LF.

EFFECTIVE AS OF: 01.07.2025 
 
LAST UPDATED: 01.07.2025